Optics & imaging specialists · Established 2010

Returns Policy

A straightforward returns process on unused goods, plus how warranty claims are handled.

30-day returns

Unused items in their original, undamaged packaging can be returned within 30 days of delivery for a full refund of the goods value.

Faulty goods

If an item develops a fault within its warranty period, contact us with your order reference and a description of the issue. We will arrange repair, replacement or refund in line with the manufacturer's terms.

How to start a return

Email our team using the contact form with your order number. We will confirm the return address and reference number before you post anything back.

Still need a hand?

Our team answers every enquiry, usually within one working day.

Contact us
Returns Policy — Orbit Partner